We’re sure you’ll appreciate the quality of our video editing services, but our clients consistently tell us that they really appreciate the most is the customer service that our system provides. After signing up, each client is provided with a dedicated Account Manager and Project Manager. These managers will be available to help you with your questions and are available to input any tasks into the task system for you. 

Do you have multiple videos you need to be edited at the same time? Not a problem we are happy to edit multiple videos at once. 

Do you have a certain video that you need to be prioritized so it’s edited before your others? Not a problem at all, with one click you can flag any of your tasks as a priority task so it’s worked on before your others. Or, if you would prefer to just send your Project Manager a message on your dedicated Slack channel to tell them to mark it as a priority for you they would be more than happy to do so.

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We will provide you with a Google Team Drive that has unlimited storage on it that you can use to upload your raw footage. You can either upload your raw footage manually, or you can use the Google Drive app on your phone or computer to upload it automatically as you go. 

Would you like us to make a long-form edit? Would you like us to make a short form ‘reel’ style edit? Would you like us to make multiple edits from the same raw footage? Maybe a longer form one and some shorter form ‘reel’ style edits? We are happy to do whatever you need to be done, just let us know and our team will get to work on it for you.

When our editors have finished editing version one of your video they will send you a frame.io link for you to review. Using this link you can easily suggest any changes that you would like to be made so our editors can get your videos to be just how you want them to be. If you need to submit multiple rounds of revisions that's fine. Or, if you are happy with version one of your edit then you can download it as is and we'll mark the video as complete.

Your video thumbnail can have a big effect on how many people will view your video. We want to make sure that the thumbnail looks just how you want it to look. If you see the first version and decide that you want some changes made then just let us know and our team will continue to adjust things until they are just how you want them to be.

In addition to having a team of Video Editors, we also have a full team of Graphic Designers, Virtual Assistants, and Web Developers that are also able to assist you. If you would like us to post your finalized edits to your YouTube Channel, Facebook pages, or social media schedulers or even create a website for you to post your videos on, we are happy to do that for you. Just let us know how we can assist!

Each of our clients has different wants and needs. The videos we make for them are completely customized for each of them. After you get started and we begin to work with you our team will learn more about how you like your videos. As we get more experienced with your projects we will typically see fewer review requests the longer we work together.

We want you to get the best return on the time you spend filming your videos and we suggest that when possible, you have us make multiple edits of each video so you have different edits that can be posted to your various social media platforms and websites. We can easily take your long form edit and also break it into a series of shorts and platform specific edits. Just let us know what you need and we'll get right on it. 

We are here to help you for the long term. We will store your raw footage and finalized videos on your Google Drive as long as your account is active with us. So, if in the future you need any changes made to existing edits or would like us to use your previous footage to create new edits we are happy to work with you to create whatever you would like us to make. Our goal is to be your go to, reliable source for all of your video editing needs.

Fill out our easy sign up form to setup your membership for Trouble Free Videos. 

Trouble Free Videos is owned and operated by
Trouble Free Employees LLC.